Skip to: [Content]
Ten Fife Stations receive state of the art Customer Information Systems
Customers travelling in and around Fife are to benefit from new state of the art Customer Information Systems (CIS) thanks to a successful partnership between First ScotRail and Fife Council. As part of their ongoing plan to improve station facilities as well as the overall journey experience for customers, First ScotRail has teamed up with Fife Council, to deliver the installation of brand new LED and flat screen CIS at ten stations in Fife. The works, valued at £255K, are being funded by Fife Council via its Public Transport Award for Improvements to Stations on the Fife Circl ance their overall journey experience. Through working in partnership with Fife Council, our customers will benefit from up to the minute service information which we are confident will be a welcome addition."
Tony McRae, Lead Officer, Public Transport Development at Fife Council said: "We are delighted that work is starting and that, once complete, the majority of Fife rail stations will benefit from CIS screens."
First ScotRail has committed to spending £40 million in improving Scotland's railway over the course of the franchise, ensuring that they are providing the best possible service on all levels, for customers.
Earlier this year, First ScotRail invested £210,000 in cycle hoops at stations across Scotland to encourage customers to take a healthy approach by cycling to their local station before getting the train. Cycle hoops have been installed at 178 stations across Scotland. The completion of this project comes shortly after First ScotRail won the award for customer service at the 2005 National Cycle - Rail awards after increasing the number of bike spaces on trains and launching a cycle rescue service.
Customers can now take advantage of cycle hoops, lockers or cycle racks at 331 stations, so there is no better time to keep up those new year's resolutions of getting fit and cycling to and from the station. The first stations to have cycle hoops installed were Hamilton West, Kirkwood and Maryhill with the final ones going in at Invergowrie, Roybridge and Corrour. The average investment per station was £1,100.
Gordon Dewar, commercial director at First ScotRail said: "This is a significant investment aimed at improving the facilities on offer at our stations. We hope this will improve access to the railway network for one of the most sustainable types of transport and contribute to further growth in Scotland's railway. We also hope it will encourage customers to keep fit and cycle to their local station, which will provide environmental improvements for all."
First ScotRail has committed to spending £40 million in improving Scotland's railway over the course of the franchise, ensuring that they are providing the best possible service on all levels, for customers. Further enhancements for 2006 include additional waiting shelters on station platforms, which has come about following customer feedback and more seating or refurbished seating being put in at a number of stations.
Posted: 9 September 2006
You are currently in the
Archives section.
] [
] [